How to Do Food Bill Cancellation & Correction (Full Process)

Before cancelling any bill, understand the scenario:

1. If the food bill is posted to a room AND the guest has already checked out:

• First, cancel the Money Receipt
• Then cancel the Final Bill
• After that, you can cancel the Food Receipt + Bill
• Now you can recreate and resettle the bill correctly

2. If the guest has NOT checked out yet:

• You can directly delete:
  • Food Receipt
  • Food Bill
  • KOT (if required)
• Then punch a new KOT, generate the bill, and settle again

3. If the bill is NOT posted to any room:

• Follow the same process as above (delete → remake → resettle)

How to Cancel the Bill

1. Go to Daily Settlement Register
2. Select the correct Property (Restaurant / Room Service)
3. Search using the required Date
4. Find the bill entry and click the Red Cross (❌) on the right-hand side

Status Meaning & Next Steps

• Orange Table:
  • Indicates deletion (not fully cancelled yet)
  • You can resettle if it was a mistake (e.g., wrong MOP)
• If actual cancellation is needed:
  • Click on the orange table
  • Select Cancel Bill (on the top right hand side of the window)
  • Enter the reason for cancellation
  • Status will turn Red

After Cancellation

• Click on the Red entry
• Cancel the old KOT (if required)
• Enter a new KOT
• Generate a new bill
• Settle with correct MOP