Last updated: 06 February 2026

At Yashraj Software Private Limited (“Yashraj Software”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting the personal information you share with us while using our website, products, and services. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit yashrajsoftware.com or engage with our customized software and IT services.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

1. About Us

Yashraj Software Private Limited is an Indian information technology company providing customized and ready-made management software solutions, web and application development, cloud consulting, cyber security services, and IT support for businesses including hotels, restaurants, schools, hospitals, gyms, and inventory-based organizations.

Our registered and operational presence includes Guwahati, Assam (Pan Bazar and Ulubari) and Jaipur, Rajasthan.

2. Scope of This Privacy Policy

This Privacy Policy applies to:

• Visitors of our website yashrajsoftware.com

• Prospective and existing customers

• Business partners, vendors, and consultants

• Users of our software products, portals, mobile applications, and support services

This policy does not apply to third-party websites or services that may be linked from our website.

3. Information We Collect

We collect different types of information depending on how you interact with us.

3.1 Information You Provide Directly

You may voluntarily provide the following personal and business information:

• Full name

• Company or organization name

• Email address

• Phone number

• Address and location details

• Enquiry details and service requirements

• Support requests and communication content

• Billing and invoicing information (business related)

3.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Operating system

• Pages visited and time spent on our website

• Referring URLs

• General geographic location

This information helps us understand how visitors use our website and improve our services.

3.3 Information Collected Through Our Software & Services

When you use our customized or ready-made software solutions, we may process information such as:

• System usage data

• Log records

• Technical performance data

• Error reports and diagnostic information

The business data stored inside customer systems (such as billing records, student data, patient records, inventory details, etc.) always remains the responsibility and ownership of the customer.

4. How We Use Your Information

We use your information for the following purposes:

• To respond to your enquiries and service requests

• To provide customized software development and IT services

• To manage customer relationships and support services

• To improve our website, products, and user experience

• To maintain security, system monitoring, and troubleshooting

• To prepare proposals, quotations, and contracts

• To comply with applicable legal and regulatory requirements

• To communicate important updates, service notifications, and administrative messages

We do not sell or rent your personal data to third parties.

5. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Your consent

• Performance of a contract or pre-contractual obligations

• Compliance with applicable laws

• Our legitimate business interests, including service improvement and operational security

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Remember user preferences

• Analyse website traffic and usage patterns

You may control or disable cookies through your browser settings. However, disabling cookies may affect certain website features.

7. Data Sharing and Disclosure

We may share your information only in the following limited circumstances:

7.1 Service Providers

We may engage trusted third-party service providers for:

• Hosting services

• Cloud infrastructure

• Email and communication services

• Technical support tools

Such providers are contractually required to protect your data and use it only for authorized purposes.

7.2 Legal and Regulatory Requirements

We may disclose your information if required by law, court order, government authority, or regulatory body.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that business transaction, subject to applicable privacy protections.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information, including:

• Access controls and authentication mechanisms

• Secure hosting environments

• Regular system monitoring

• Network and infrastructure security practices

While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as:

• It is required to fulfil the purpose for which it was collected

• It is necessary to comply with legal, contractual, and regulatory obligations

Once the data is no longer required, it is securely deleted or anonymized.

10. Customer Data Responsibility

For all customized and ready-made software solutions developed or provided by Yashraj Software:

• The customer remains the owner and controller of all business and user data stored within the system.

• Yashraj Software acts only as a service provider or data processor where applicable.

• Customers are responsible for ensuring that their own data collection and use practices comply with applicable laws.

11. Third-Party Links

Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies separately.

12. Children’s Privacy

Our website and services are intended for business and professional use. We do not knowingly collect personal information from children under the age of 18. If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.

13. Cross-Border Data Transfers

Depending on the nature of services and hosting infrastructure, your data may be processed or stored on servers located outside your state or country. In such cases, we ensure appropriate contractual and technical safeguards are in place.

14. Your Rights

Subject to applicable laws, you may have the right to:

• Request access to your personal data

• Request correction or update of inaccurate data

• Request deletion of your personal data

• Object to or restrict certain processing activities

• Withdraw your consent where processing is based on consent

Requests may be made by contacting us using the details provided in the “Contact Us” section.

15. Communication and Marketing

We may send service-related communications such as:

• Project updates

• Support notifications

• System and maintenance alerts

• Contractual and administrative messages

We do not send promotional emails without a lawful basis or your consent where required.

16. Cyber Security and System Monitoring

As part of our cyber security and IT services, we may monitor system logs and activity for:

• Threat detection

• System performance

• Unauthorized access prevention

Such monitoring is performed strictly for operational and security purposes.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements. Any updates will be posted on this page with the revised “Last updated” date.

We encourage you to review this Privacy Policy periodically.

18. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, you may contact us at:

Yashraj Software Private Limited
Website: https://www.yashrajsoftware.com
Email: info@yashrajsoftware.com

Operational Locations:
Guwahati, Assam (Pan Bazar and Ulubari)
Jaipur, Rajasthan

By using yashrajsoftware.com and our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.